Frequently Asked Questions

General & Product Information

What is Darsa AI?

Founded in 2019, we’ve made it our mission to create safer, more efficient and more secure workplaces through innovative computer vision technology. Our team of expert engineers, data scientists, and industry specialists work tirelessly to develop cutting-edge solutions that address the complex challenges faced by businesses across industries.

Our platform connects to your existing camera infrastructure and applies sophisticated computer vision algorithms to analyze video streams 24/7. When our AI detects specific events—safety violations, unauthorized access, equipment issues—it instantly triggers real-time alerts and provides actionable insights through our dashboard. No manual monitoring is required.

Unlike traditional CCTV that merely records, Darsa AI understands and acts. Our system:

  • Prevents incidents rather than just recording them
  • Delivers real-time alerts with near-zero false positives
  • Provides actionable intelligence without human monitoring
  • Transforms cameras from passive recorders to active guardians

Our platform serves organizations of all sizes—from 50-employee facilities to Fortune 500 enterprises. Key industries include:

  • Manufacturing (discrete and process)
  • Warehousing and logistics
  • Construction sites
  • Industrial and commercial facilities
  • Any workplace prioritizing safety and security

Our out-of-the-box AI models are pre-trained to detect:

Safety Monitoring:

  • PPE compliance (hard hats, safety vests, gloves, etc.)
  • Suspended load hazards and people underneath
  • Ergonomic risks and improper lifting techniques
  • Slip, trip, and fall hazards
  • Vehicle-pedestrian proximity warnings
  • Machine safety violations and guard compliance
  • LOTO

Security, Productivity & Operations:

  • Unauthorized access and perimeter breaches
  • Equipment idle time and productivity metrics
  • Crowd density and occupancy monitoring
  • Vehicle movement and loading and parking bay monitoring
  • Tampering and camera obstruction alerts

Based on current customer deployments, Darsa AI achieves near-zero false alerts. Our advanced AI models are continuously refined to ensure you receive only meaningful, actionable notifications—not noise.

No training data is required. Our models are pre-optimized and ready to deploy out-of-the-box. The system starts delivering value immediately without any machine learning expertise or data preparation from your team.

Darsa AI transforms Safety, Security and Productivity from Reactive to Praoctive. We track incidents and violations in real-time – right when they are happening – and help you intervene by playing a warning on a speaker, turning on an alarm or alerting a supervisor.

Because Darsa AI works 24×7 and captures every incident including near misses, over time you get detailed reports on the progress you are making and the changes you need to make. Our reports help you provide employees with the right training and support to drive behavioral changes over time.

This continuous monitoring and improvement helps you lower MOD scores and reduce workers compensation insurance premiums. Indirect savings include production continuity, lower costs of reporting and managing incidents, lesser need to hire and train new employees to replace injured workers and an overall reduction in business disruption due to incidents.

At Darsa AI we work with customers of all sizes from 50 employees to Fortune 500 companies with thousands of employees.

Technology & Implementation

How quickly can Darsa AI be deployed?

Hours, not days or weeks. Typical deployment timeline:

  • 3-4 hours for initial setup per facility
  • Within 24 hours you’ll receive your first alerts
  • Full deployment across multiple sites can be completed remotely

Maximum flexibility to meet your requirements:

On-Premise Deployment

  • Video data never leaves your facility
  • Complete data sovereignty
  • Ideal for high-security environments

Cloud Deployment

  • Your choice of cloud provider (AWS, Google Cloud, RunPod, Azure, etc.)
  • Deploy in your preferred data center location / country
  • No platform-specific lock-ins
  • Utilize your existing enterprise cloud infrastructure

Hybrid with Local Agent

  • Pre-process video streams locally to save significant bandwidth costs
  • Send only relevant data to cloud for analysis
  • Best of both worlds: local processing with cloud intelligence
  1. Discovery Call – Understand your specific safety and security needs
  2. Remote Setup – Our team works with your IT and Security teams to connect cameras (3-4 hours)
  3. Configuration – Set up alerts, zones, and rules for your facility
  4. Go Live – Start receiving real-time alerts within 24 hours
  5. Optimization – Fine-tune based on your feedback

Integration & Compatibility

What cameras are supported?

Darsa AI works with virtually any existing camera that supports:

  • 264 video encoding
  • RTSP streaming protocol
  • No new hardware required in most cases

Yes, seamlessly. Our platform offers:

  • REST APIs for custom integrations
  • Webhooks for push/pull triggers
  • Direct integration with enterprise platforms:
    • EHS software systems
    • Business intelligence dashboards
    • Incident management systems
    • Microsoft Teams, Slack, email, SMS, Whatsapp for alerts

Enhance real-time response with:

  • Smart speakers for audio warnings
  • Alarm systems and buzzers
  • Warning lights and strobes
  • Access control systems
  • Any IoT device with API capability

Our system automatically detects and alerts you to:

  • Offline cameras
  • Tampering attempts
  • Video quality issues
  • Network connectivity problems

The dashboard provides real-time status of all cameras with immediate notification of any issues.

Security, Compliance & Privacy

What security certifications does Darsa AI have?
  • ISO 27001 Certified
  • SOC2 Type 1 Compliant
  • GDPR compliant data handling
  • Enterprise-grade encryption for all data both at transmission and at rest
  • AI-powered face blurring available to protect individual identity
  • Option for complete on-premise deployment (data never leaves your facility)
  • Configurable data retention policies
  • No employee tracking or individual profiling

No. Your data remains yours. We never use customer data to train or improve our models without explicit permission. Complete data sovereignty is maintained.

Fully configurable based on your policies. We can accommodate any retention schedule from real-time processing only (no storage) to long-term archival for compliance needs.

Pricing & Support

How is pricing structured?

Darsa AI offers flexible SAAS subscription-based pricing tailored to your needs:

  • Based on number of cameras and AI modules required
  • No hidden fees or surprise costs
  • Volume discounts for enterprise deployments
  • Includes updates and new features
  • Initial deployment support from our Customer Success team
  • Training for your safety and security teams
  • Standard 8×5 business day support over email
  • 24/7 technical support for enterprise customers
  • Regular check-ins and optimization reviews
  • Access to new AI models and features as they’re released

Measurable returns include:

  • Reduced incident rates – Often 40-60% reduction in safety incidents
  • Lower insurance premiums – Improved MOD scores and workers’ comp rates
  • Productivity gains – Identify and eliminate operational inefficiencies
  • Compliance documentation – Automated reporting for audits
  • Near-miss capture – Prevent major incidents by learning from close calls

Indirect benefits:

  • Reduced production disruption from incidents
  • Lower employee turnover and training costs
  • Enhanced safety culture and employee morale
  • Decreased liability exposure

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